10 Things Every SaaS Business Leader Should Do to Protect Their Data: Part 2

By Connie Glover, Senior Marketing Manager

Explore next 5 of 10 things SaaS business leaders should do to protect data in Part 2.

Every 11 seconds. That’s how often a business falls victim to ransomware.[1] And that’s how we introduced Part 1 of this blog series that examined the first five of the 10 most important things you as a business leader can do to protect your data and your clients’ data. In Part 2 of this series, we explore the next five.

6. Ensure successful configuration management

Configuration management is the process of identifying, controlling, accounting for, and auditing changes made to a pre-established baseline. Configuration management will control changes and test documentation throughout the operational life cycle of each technology component and software title. When it comes to mitigating risk, it provides visibility and tracking of changes to your system. If an actual event does occur, configuration management is essential for disaster recovery.

But what if?

Our goal at Trava is to help small and medium-sized businesses reduce the risk of cyber threats with our comprehensive cyber risk management solution. But what if an incident or a breach happens anyway? Unfortunately, no system is ever 100% secure. The good news is that if you have taken the first six steps outlined in this blog series, your recovery will be more manageable. And there’s more you can do.

7. Plan for an event

Prepare a disaster recovery plan and update it regularly. Make sure to include communications templates so that you can notify your clients and other key stakeholders immediately without having to spend time crafting the message at the time of the incident.

Have a disaster recovery team in place that is actively engaged in reviewing and updating the plan (refer back to Step 6).

8. Protect your company with cyber insurance

Carrying cyber insurance is critical in making sure your financial assets are protected and that your business can recover successfully and with minimal interruption.

If you don’t have cyber insurance, ask your cyber risk management solution provider or MSP about connecting you with a licensed insurance broker that specializes in cyber insurance policies.

If you do have insurance, review your policy and be clear on what losses are covered. Is it comprehensive and sufficient?

For a complete guide to cyber insurance, including what to ask insurance carriers and what is and is not covered in most policies, refer to this article, “What you need to know about cyber risk insurance.”

9. Restore, reevaluate, and prevent

If an incident occurs, your primary focus is on short-term survivability, recovering your digital and financial assets, and getting your business back up and running. In other words, repeat Steps 1–6 that we have outlined in this blog series (refer to Part 1 for the first five steps).

10. Collaborate with your cyber risk management solution provider or MSP

on swift recovery strategies and further risk mitigation.

For an easy reference to the top 10 things you can do to protect your data, download our infographic.


[1]Morgan, Steve, Global Ransomware Damage Costs Predicted to Reach $20 Billion by 2021, Cybercrime Magazine, Cybersecurity Ventures, October 21, 2019, retrieved July 8, 2021


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