About Depreciation Protection
Depreciation Protection offers coverage that safeguards the equity borrowers have in their vehicles from the adverse effects of depreciation. As a trusted nationwide partner to financial institutions, security, and credibility are non-negotiable.
The Challenge
Faith Jackson, the company’s COO, knew Depreciation Protection couldn’t afford to wait for a breach. “I want the fire extinguisher today,” she said, making it clear they needed to be proactive about cybersecurity.
At the same time, they were seeing an increase in lender due diligence and knew security expectations were only going to grow. “We deal with a lot of due diligence requests every year,” Jackson explained. “We saw the writing on the wall — all providers were going to be required to do this eventually.”
Penetration testing was the clear next step. This was the perfect way to show their readiness and remove possible exploits before it was even a technical requirement.
Depreciation Protection explored multiple vendors, but pricing and process varied wildly. Some were vague about deliverables, while others quoted steep fees without clear value. What stood out about Trava was the relationship they already had and the transparency that others lacked.
“Other vendors were evasive about cost and scope. With Trava, we knew exactly what we were getting — and we trusted the team already.”
How Trava Helped
Trava led Depreciation Protection through a guided penetration test, translating technical findings into plain language and practical next steps.
What stood out most to Faith? The opportunity to fix issues and then retest—something other vendors didn’t offer or even mention.
“It wasn’t just ‘here’s what’s wrong, good luck.’ We got an opportunity to discuss findings, remediate, then validate we’d improved our security posture. That only reinforced our confidence.”
How Trava Made a Difference
- Clear expectations: The team outlined exactly what the test would include, what would be delivered, and when.
- Real-time communication: Faith appreciated getting updates as the test progressed — no black box, no wondering.
- Opportunity to fix and retest: Trava’s approach wasn’t “test and done.” They gave Depreciation Protection time to fix the issues and then ran the test again at no extra cost.
- Boosted results: After remediating a few moderate vulnerabilities, their final report reflected meaningful progress.
The Results
The outcome went beyond checking a box. With Trava, Depreciation Protection strengthened its security posture, impressed key partners, and built a process they could carry forward with confidence.
- A test report partners could trust
- Streamlined path for future testing
- Peace of mind
Why It Matters
Faith and the Depreciation Protection team didn’t just want to pass a test. They wanted a partner who would be proactive, transparent, and invested in their growth. That’s what they found in Trava — and that’s what keeps them coming back.
“This is the kind of thing that helps us sleep at night. We’re a small business, but we do big things. And Trava continues to help us demonstrate that.”