Detection & Response, Managed

Detection was never the hard part.

Arctic Wolf, Expel, and Deepwatch are genuinely good at what they do: they're a real force multiplier for surfacing threats across your environment. But most MXDR is still a platform that delivers alerts to a dashboard for your team to investigate. That's not a resolved threat, it's a queue. Somebody still has to validate every alert, decide what's real, and respond, fast. That's the part Trava built for.

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MANAGED EDR

MANAGED ITDR

MANAGED SIEM

MANAGED SECURITY AWARENESS

24/7 SOC

The Part The Platform Doesn't Show You

Most organizations don't have a breach problem. They have a detection problem.

An MXDR platform is real infrastructure: it collects telemetry and flags anomalies across your environment. That's not nothing. But threats that go undetected move laterally and establish persistence, often for weeks, before anyone notices. Here's what actually has to happen between an alert firing and a threat being closed:

Every Alert, Validated

Before it reaches you

A Trava analyst reviews every alert before it's escalated, not a raw feed
Cross-layer correlation across endpoints, identities, and log data
Under 1% false positive rate across Managed EDR and Managed ITDR
Confirmed threats get context, not just a severity score

Every Incident

A defined, measured response

Under 15 minute mean time to respond on endpoint threats (Managed EDR)
3 minute mean time to respond on identity threats (Managed ITDR)
Remediation guidance or execution, not just a ticket back to your team
24/7 SOC coverage across all in-scope services

Every Month

Ongoing tuning, not set-and-forget

Coverage review across your endpoints, identities, and log sources
Detection tuning based on new attacker techniques
Compliance reporting aligned to your frameworks via Managed SIEM

That's the SOC: every alert human-validated, every incident on a measured SLA, running 24/7 on top of whatever your platform detects. You're not adding another monitoring tool with a name on it, you're getting a security operations function.

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The Real Difference

Same alerts. Different model.

Self-serve MXDR platforms are built for teams who want to run their own investigations. Trava is built for teams who'd rather a validated threat land in their inbox instead of a queue.

What's included

Self-serve MXDR platforms

Trava Managed SOC

Alert handling

Delivered to your team's dashboard

Validated by a Trava analyst before it reaches you

False positives

Your team filters the noise

Under 1% false positive rate

Response

You investigate and remediate

Defined SLA: 3 min (ITDR) / under 15 min (EDR), remediation included

Coverage model

Point tool per layer

One SOC across endpoints, identities, and log data

Getting started

Full stack, day one

Start with one service (EDR or ITDR), expand later, same team

Support model

Ticket queue

Named SOC team, human-validated

What You Actually Get

A SOC team, not a dashboard.

A SOC that validates, not just alerts

Every alert is reviewed by a Trava analyst before it reaches you, with a defined response SLA, not a queue for your team to triage.

One team, every layer

Endpoints, identities, log data, and people, correlated by one SOC team instead of stitched together from separate point tools.

Start small, expand without starting over

Begin with Managed EDR or ITDR and add SIEM or security awareness later, through the same SOC, same team, no new onboarding.